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Rooftop news
Sep 21, 2023
Customer support platform
Your customers are not waiting to be addressed as a ticket number
Your support team aren't robots. Stay humanized with Rooftop, a light-weight customer support tool.
Features
Work even more
efficiently with Mansk
All-in-one platform
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Integrations
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Analytics
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Reports
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Efficiency
An organized back-end, so you don't come across as a robot
Keep your communication personalized as you grow. More customers, mean more email interactions.
Keep those interactions spot on with a tool that allows you to focus on the conversation instead of having to worry about finding the right context.
Features
Build trust with every interaction
Consistency
Keep all your emails, phone call logs, and assigned tasks or documents in one tool, so the whole team always knows where things stand.
Better delivery
Build better responses that make customers feel unique. With every previous interaction at your fingertips and built-in collaboration.
Automate
Route every message to the right person at the right time based on your criteria. No coding required.
Reports
Keep track of every indicator that matters, like how workload is dispatched or any relevant customer data.
Features
Connect all your tools and work efficiently with Mansk
Consistency
Keep all your emails, phone call logs, and assigned tasks or documents in one tool, so the whole team always knows where things stand.
Better delivery
Build better responses that make customers feel unique. With every previous interaction at your fingertips and built-in collaboration.
Automate
Route every message to the right person at the right time based on your criteria. No coding required.
Reports
Keep track of every indicator that matters and stay on top of your process. Make data work for you.
benefits
Rooftop tackles the 3 biggest pains of any customer support platform
Easy to implement
With instant time to value
With instant time to value
Stay personal while you grow
Customers don't want to be a ticket
Customers don't want to be a ticket
Keeping data safe & private
All data is stored in Europe,
completely GDPR proof and ISO 27001 certified.
All data is stored in Europe,
completely GDPR proof and ISO 27001 certified.
*The Capterra logo is a service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
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Get a product tour and ask all your questions to one of our customer success agents.
