Features

All in one
next-gen inbox

Rooftop is an Email Management Tool that helps your team to regain power over email, while organizing your (shared) inbox and boosting productivity.

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Core features

Regain control over your inbox and processes

Email management

Organize all your inbound messages in one tool and route every conversation to the right person at the right time. Assign ownership and organize your work efficiently with categories and due dates.

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Collaboration

No more FWD or CC's, simply tag and notify colleagues. The whole team always knows where things stands. See all previous customer interactions so you can create responses that make your customers feel unique.

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Automation

Automate as much as possible without losing your personal touch. Automatically route mails or tasks, and easily prioritize your work. Get alerted when you or a team member need to interact. Best thing? No coding required!
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Reporting

Keep track of every indicator that matters, like how workload is dispatched, or track simple metrics like response time. Your inbox is full of important data about your team and customers which can help you to improve your processes.

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Restore your cluttered inbox

Organize your inbox

All your inboxes in one place

Your team and all its inbound messages come together in one place. Emails, phone logs, internal messages, partner requests, etc.

Everyone has the full picture

Your team always has the full picture of every ongoing conversation, so there is no more duplication of work.

Route and categorize messages

Assign clear ownership to your inbox, so every message gets picked up. Give each conversation a responsible and a category, so your inbox stays organized.

Streamline your work

Snooze emails and schedule actions to organize your day-to-day work. Advanced filters make sure you'll always stay on top of your ongoing projects and never have to search for context again.

Aalto mobile app UI with two home listings and a title at the top saying 12 new matches

Aalto mobile app screen showing Seller Q&A with collapsable questions and answers

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Aalto mobile app UI of home front door, confetti and the word Congratulations at the top and the home name below with the label of sold

Scale your processes effectively

Automate while staying personal

Create automatic workflows to get every message to the right person based on keywords, customer data, expertise or even shifts, you name it. No coding required!

Keep your communication personalized as you grow

More customers mean more email interactions. With every critical customer info like previous interactions or documents at your fingertips, you and your team can always create personalized responses.

Create templates

Create templates of tasks or emails that recur often or require a lot of time. You adapt them easily and immediately ensure that you always provide the right info.

Transparency has its boundaries

Rooftop helps you keep up with relevant emails that might be trapped in a teammate's inbox without losing the privacy of a personal inbox. Create boundaries for conversations or inboxes when needed.

services

What makes us different?

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Advanced analytics

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Monthly reports

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Tracked visits

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Dedicated support

Optimize

Use the full potential of your customer data

Your inbox is full of data, use it!
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Keep an eye on everyone's workload to dispatch resources effectively; monitor the number of incoming and outgoing messages to know which project, customer, or task generates the most work. Easily keep track of your goals and deadlines.

Testimonials

Our customers like it and yours will too

Preston P.

Service Department Manager

“A game changer for us”

We have been able to bring our KPI of open topics from 30% down below 15% in less than one year.

Louis S.

Field Service Technician

“Highly recommended”

Clarity, the fact that any user can have access to all the email, and especially the attachments.

Sean Y.

Field Service Engineer

“Very useful”

The product is easy to use and the most important, my colleagues and I are able to look at the same topic while we are having discussions.

James C.

Sales and Marketing Manager

“Collaboration email in an organized way”

Helped our team to develop an entire project, all in a home office.

Linda E.

Service Coordinator

“My day-to-day life has changed”

My work has become much more efficient. The interface is user-friendly and easy to use.

Simon D.

Property Manager

“It evolved with our needs”

We were one of the first users Already then, the tool had great potential and evolved with our needs.

Chris H.

Support Specialist

“Every step of the journey”

Ability to track interactions with clients and quickly revert to previous discussions or promises.

Michael D.

Retail Manager

“No more cc or bcc”

I like how I can see all my inboxes in one account and chat swiftly with colleagues about ongoing tasks.

Get started

See Rooftop in Action

Get a product tour and ask all your questions to one of our customer success agents.

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Blog

Take a look at our articles & resources

Rooftop Got a Facelift - 8 Things You Need to Know About Rooftop 2.0

Rooftop news

Sep 21, 2023

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