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Email management

The Shared Inbox workflow you dreamed of

Introducing Rooftop, a revolutionary approach to route emails, respond to customer and collaborate with colleagues.

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Rooftop inbox header
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If what you are looking for is to...

Scale your business without ticketing

Collaboration icon
Efficient team
collaboration
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Accountability
and ownership
Keep focused icon
Bird eye view
on tasks
Customer data icon
One place for
customer data
& files
Automations icon
Automated
workflows
Email categorization icon
Clear
categorization
template and procedures in inbox icon
Procedures
and templates
inbox reporting and KPI icon
Insights and
analytics
snooze emails and tasks icon
Snoozing
and scheduling
Privacy email icon
Privacy and
access boundaries
Then Rooftop is what you need

Take back control of your Inbox

Create personalized workflows to get every message, email or task in the right hands. Sort your inbox with categories, tags and filters and get an overview of your work and that of your team. The best thing? No coding required!

customer support inbox team

All messages in one place

Easily manage your all your inboxes in one place and collaborate with the team. 

route tasks and emails to the right person

Automated workflows

Get every conversation where it needs to be based on your criteria; keyword, customer info, project name, client, you name it! 

Email or Task is assigned to someone

Assign ownership

Easily assign conversations, customers and projects.

set categories to your inbox to manage work

Inbox zero

Everything at your fingertips to reach inbox zero. From personalized categories, scheduling and snoozing conversations. 

complete history per person of ongoing and past conversations
customer profile
streamline communication

More context and consistency

The entire team will always know where things stand thanks to the complete conversation history, relevant data and documents. With the built-in collaboration, you can respond, comment and assign without Cc's, BCC's or FWD's. 

KPI tracking

Measure for improvement

Understand your business better and find new ways to adjust and improve your processes.

Team performance stats
Workload balancing
Mail volume and response time
Dedicated reports
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TESTIMONIALS

What our customers say about Rooftop

More than 80k customer interactions happen monthly in Rooftop.

“Every step of the journey”

Ability to track interactions with clients and quickly revert to previous discussions or promises.

Chris H.
Support Specialist
“Collaboration email in an organized way”

Helped our team to develop an entire project, all in a home office.

James C.
Marketing & Sales
“My day-to-day life has changed”

My work has become much more efficient. The interface is user-friendly and easy to use.

Linda E.
Service coordinator
“A game changer for us”

We have been able to bring our KPI of open topics from 30% down below 15% in less than one year.

Preston P.
Service Dept. Manager
“Highly recommended”

Clarity, the fact that any user can have access to all the email, and especially the attachments.

Louis S.
Field service technician
“No more cc or bcc”

I like how I can see all my inboxes in one account and chat swiftly with colleagues about ongoing tasks. 

Michael D.
Retail manager
Features

Connect all your tools and work efficiently with Mansk

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All-in-one platform

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Integrations

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Analytics

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Reports

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Get started

See Rooftop in action

Get a product tour and ask all your questions to one of our customer success agents.